Shipping policy

Shipping Policy – SSCollections

Welcome to SSCollections, your trusted destination for premium jewelry — from everyday elegance to luxury statement pieces. We value your trust and strive to provide a seamless shopping and delivery experience. Please review our shipping details below:

1. Shipping Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of your jewelry. Our shipping partners include Blue Dart, Delhivery, DTDC, India Post, and other reliable services depending on your location.

2. Delivery Locations

SSCollections delivers across India and to select international destinations. Whether you're in a metro city or a remote town, we ensure your favorite jewelry reaches your doorstep with care.

3. Shipping Charges

Shipping charges are calculated based on your location and order weight/value.
The exact shipping fee will be shown during checkout — no hidden charges, complete transparency.

Free Shipping may be offered during promotions or on eligible orders.

4. Estimated Delivery Time

We dispatch orders at the earliest to ensure a fast delivery experience.

  • Domestic (India): 4–7 business days

  • International: 7–12 business days

Delivery times may vary based on location, customs, and courier availability.

5. Order Tracking

After dispatch, you will receive a tracking number via SMS or email. You can track your shipment online or through your SSCollections account.

6. Packaging & Safety

Your jewelry is packed with extreme care to ensure it arrives safely and beautifully.
We use premium, tamper-proof, and secure packaging — with eco-friendly materials whenever possible.

7. Customs & Duties (For International Orders)

Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility and are not included in product or shipping cost.
Please check with your local customs office for more details.

8. Returns & Exchanges

We deliver carefully inspected premium jewelry. However, if you receive a damaged, defective, or wrong item, kindly contact us within 7 days of delivery for assistance with returns or exchange.

Note: Due to hygiene and product nature, certain items may not be eligible for returns unless damaged or wrong product received.

At SSCollections, we aim to make every purchase special — delivered safely, timely, and beautifully.

For shipping-related questions or assistance, feel free to contact our support team anytime.
Thank you for choosing SSCollections — Sparkle With Elegance.